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Putting the customer first with South Western Railway
Putting the customer first with South Western Railway
Improving ambulatory care with ethnographic research
Improving ambulatory care with ethnographic research
Co-creating a boutique identity with Cartier employees
Co-creating a boutique identity with Cartier employees
Generating customer-focused ideas with Arriva Rail London
Generating customer-focused ideas with Arriva Rail London
Improving accessibility and inclusivity at the British Library
Improving accessibility and inclusivity at the British Library
Building a dynamic long-term brand strategy for a new railway line
Building a dynamic long-term brand strategy for a new railway line
Using a teach & do approach to design developmentally appropriate healthcare
Using a teach & do approach to design developmentally appropriate healthcare
Developing a cross-industry, tech-powered solution to reduce incidence of loss and theft of high-end watches
Developing a cross-industry, tech-powered solution to reduce incidence of loss and theft of high-end watches
Driving community engagement for a local authority in West London
Driving community engagement for a local authority in West London
Embedding Design Thinking for better customer engagement
Embedding Design Thinking for better customer engagement
Leading the fight against single-use plastic with SAP
Leading the fight against single-use plastic with SAP
Ensuring employee wellbeing in major infrastructure projects
Ensuring employee wellbeing in major infrastructure projects
Revealing the teammate experience for Under Armour
Revealing the teammate experience for Under Armour
Re-defining a luxury retail experience with Cartier
Re-defining a luxury retail experience with Cartier
Re-imagining the gateline experience with HS2
Re-imagining the gateline experience with HS2
Helping Cartier develop a new in-store experience
Helping Cartier develop a new in-store experience
Demonstrating the power of cashless experiences for VISA
Demonstrating the power of cashless experiences for VISA
Virtually coaching 150 data scientists in design thinking
Virtually coaching 150 data scientists in design thinking
Coaching an innovative start-up to survive & thrive
Coaching an innovative start-up to survive & thrive
Empowering Exus to stay ahead of the curve
Empowering Exus to stay ahead of the curve
Enhancing the design process at Thames & Hudson
Enhancing the design process at Thames & Hudson
Spurring innovation at VISA
Spurring innovation at VISA
Powering positive impact with What Design Can Do
Powering positive impact with What Design Can Do
Supporting decision-making in the rail sector
Supporting decision-making in the rail sector
Evolving HS2’s project brand strategy & identity
Evolving HS2’s project brand strategy & identity
Revolutionising service design for Richemont
Revolutionising service design for Richemont