
What we do
Getting into the detail to understand users & unlock insights.
We build detailed knowledge of end-users & combine evidence-based research with storytelling to drive innovation & transform services.
How we do it
Experience
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Experience
Our user research expertise has been built across many sectors, topics & projects.
Evidence-based
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Evidence-based
Every recommendation we make is based on a foundation of solid evidence.
Ethnography
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Ethnography
Ethnographic research techniques help us build an in-depth understanding of users.
Related projects & insights