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Work
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Dismantling inequalities & instilling anti-racism in Welsh education
Putting the customer first with South Western Railway
Improving ambulatory care with ethnographic research
Co-creating a boutique identity with Cartier employees
Generating customer-focused ideas with Arriva Rail London
Improving accessibility and inclusivity at the British Library
Building a dynamic long-term brand strategy for a new railway line
Using a teach & do approach to design developmentally appropriate healthcare
Developing a cross-industry, tech-powered solution to reduce incidence of loss and theft of high-end watches
Driving community engagement for a local authority in West London
Embedding Design Thinking for better customer engagement
Leading the fight against single-use plastic with SAP
Ensuring employee wellbeing in major infrastructure projects
Revealing the teammate experience for Under Armour
Re-defining a luxury retail experience with Cartier
Re-imagining the gateline experience with HS2
Driving innovation in the circular economy
Helping Cartier develop a new in-store experience
Demonstrating the power of cashless experiences for VISA
Virtually coaching 150 data scientists in design thinking
Coaching an innovative start-up to survive & thrive
Empowering Exus to stay ahead of the curve
Enhancing the design process at Thames & Hudson
Spurring innovation at VISA
Powering positive impact with What Design Can Do
Supporting decision-making in the rail sector
Activating HS2’s Design Vision
Evolving HS2’s project brand strategy & identity
Igniting the future of high-speed rail
Revolutionising service design for Richemont