J Paul is a London-based American service designer & speculative designer with expertise in design research and strategy. He worked at The Mayo Clinic Center for Innovation, focusing on customer experience and delivery and at Unilever in Consumer & Market Insights for brand development. J Paul holds an MA in Design Interactions from the Royal College of Art, where he also teaches on the Service Design MA course.
Re-defining a luxury retail experience with Cartier
Re-defining a luxury retail experience with Cartier
Driving innovation in the circular economy
Driving innovation in the circular economy
Helping Cartier develop a new in-store experience
Helping Cartier develop a new in-store experience
Re-imagining the gateline experience with HS2
Re-imagining the gateline experience with HS2
Spurring innovation at VISA
Spurring innovation at VISA
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