Craig Fallowfield-Tomkins
Service & Experience Director
Originally trained in industrial and transport design, Craig graduated from the Royal College of Art with an MA in Service Design. While transport remains a passion, he has shifted his focus to human-centred design and innovation. At DK&A he expertly guides, supports and works alongside teams delivering an ever changing mix of service and experience design projects in sectors as diverse as luxury goods, healthcare, sports-retail & rail.