Craig Fallowfield-Tomkins

Service & Experience Director

A design-led, user-focused, player-manager, with a t-shaped skillset rooted in a decade of practicing Service Design on agency-side, informed by a background in Industrial Design. Craig is experienced in delivering impact for top global companies at Board level across a range of sectors (financial services, healthcare, infrastructure, luxury retail, public sector, software, transport) and project types (brand, business strategy, product development, service & experience, technology).

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